Returns & Exchanges

At Frome, we want you to love your home as much as we do, which is why we offer a 30-day return window for all eligible furniture and decor items. If a piece doesn't perfectly fit your space, we are here to help facilitate a smooth return or exchange process.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully repackage your items in their original boxes with all protective padding to ensure they are not damaged during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing